TALENT WANTED!
COMMUNITY MANAGER - IMPACT THEORY UNIVERSITY
Impact Theory is a freakishly ambitious LA-based digital studio, committed to telling stories of empowerment and human potential. We currently produce a wide variety of scripted, unscripted, and digital content for OTT streamers, YouTube, Spotify, WEBTOON, and our own internal online learning platform. All of Impact Theory’s content is focused on entertaining and empowering people the world over. If Disney sought to build the most magical brand on earth, we are endeavoring to create the most empowering brand on earth - without sacrificing the entertainment factor.
Impact Theory’s secret weapon is community building. We are going to be investing heavily into creating an unparalleled social community experience. To that end, we are seeking an experienced social media manager who is passionate about, and educated in, this evolving space to help us build something truly unique.
We are seeking an experienced Community Manager who is passionate about, and educated in, this complex space to help us build a vibrant learning platform at Impact Theory University. This person will create a positive student experience through customer service that promotes student engagement, community building, and effective implementation of class content.
To be considered, you will need to be ultra hardcore. Impact Theory is staffed with highly motivated, driven people who want to be surrounded by resilient, hard working, ultra-driven people. We are a team, not a family. We want kind and encouraging people who show up every day playing to win and striving to be the best of the best. Impact Theory is where you come to make your wildest dreams a reality, not where you come to get lost in the crowd. We are looking for standout players who are self-motivated and unflappable. If that’s you, please submit a cover letter, and resume.
Full-time w/ benefits. Position will be remote for the near future.
COMMUNITY MANAGER - IMPACT THEORY UNIVERSITY
Ideal candidates are flexible, highly motivated and approachable, with excellent communication skills honed by their experience leading creative projects. They are also emotionally resilient and perfectly capable of speaking the truth at all times – even to those they report to. At Impact Theory we believe success is a function of open and honest feedback in all directions.
Role And Responsibilities
Approve and welcome newly subscribed members
Provide support for student account changes + feedback
Engage with students on our social platform, eliciting meaningful conversation among all members
Run small discussion groups based on class content
Manage student Scholarship Program
Facilitate ITU Book Club; assign student hosts and create promotional posts
Help to plan, promote & execute virtual events and challenges
Coordinate prizes, coupons, giveaways as needed
Maintain website calendar, +2 google calendars; creating promotional posts for special events
Research competitor trends and brainstorm strategies for effective growth
Work with a dynamic team to provide the most effective and fun learning experience possible
Preferred Skills
1-2 years experience in e-learning and community management
A proven love for developing communities
A strong attention to detail, organization, and follow-through
Ability to articulate thoughts clearly through writing
Patience to handle all aspects of customer service
Creative ideas to get students engaged and excited about class material
Fluent in social media communication
An empathy toward personal and professional struggles + can-do coaching spirit
A strong work ethic and team-player attitude
Ability to write and speak on sensitive topics with discernment and a sense of responsibility
SUBMIT
About ITU:
Launched in July 2019, Impact Theory University is an online educational platform designed to provide students with step-by-step instructions on how to achieve their personal and professional goals. We offer two tracks: Mindset (growth mindset, clarity, purpose, resiliency) and Business (entrepreneurship, leadership, strategy, marketing). We host live coaching sessions twice a month within each vertical taught by CEO Tom Bilyeu, as well community events and challenges designed to help students achieve their personal and professional goals.
A rich component of ITU is our strong and engaged community of learners from around the world. Our goal is to create an exciting and cohesive space for topical discussion, networking, class activation challenges, accountability groups, and more! With a growing number of subscribers each day, it is critical to have strong community leadership in place.
https://university.impacttheory.com